Saturday, June 25, 2011

Contradiction

Follow up message from the worst vehicle dealer experienced in my life:

"We would like to thank you for your past patronage and for being a valued Markham Mazda Customer. Your vehicle maybe due for maintenance as our records indicate that it has been a while since we’ve seen you." thank you, and you will never see me in your shop again!

"As you know, proper maintenance of your vehicle promotes trouble free driving and maintains its trade-in value. Our goal at Markham Mazda is to ensure that your vehicle is well maintained and by doing so we offer factory trained and certified technicians to properly diagnose your vehicle. We also offer competitive pricing options and inspection reports that identify any possible conditions that may require future repairs." Your mechanics even think there is no problem with a broken gear box, and amazingly they don't even have the proper working license!

"As we are your authorized Mazda dealer, you simply cannot get better service and value anywhere else. We are dedicated to providing exceptional service, quality and value throughout your relationship with us." I simply cannot get any service worse than what you can provide from anywhere else!

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